Randy Heiser, BA, MAPresident and Chief Executive Officer
Sullivan Healthcare Consulting Canada Co. |
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Active hospital consultant since 1983
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Surgery Consultant since 1992 |
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Developed five unique comparative data/benchmark programs
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Areas of expertise are Scheduling and Resource Utilization
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Worked in over 600 surgery programs in the U.S., Canada, Europe, Asia, and South America |
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Bill Bailey, BBAVice President
Sullivan Healthcare Consulting Canada Co. |
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Over 20 years of perioperative knowledge and experience
in both clinical and managerial positions |
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Specializes in OR and materials management, sterile processing, OR scheduling, and information systems
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Developed numerous assessment and implementation methodology for: |
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OR materials logistics
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SPD and materials staff/management development |
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Material inventory and cost control |
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SPD operational effectiveness
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Candace Bolt, BSN, MBAVice President
Sullivan Healthcare Consulting Canada Co. |
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25 years of professional experience in the healthcare environment |
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Held interim and implementation management positions in more than 50 academic and community medical centers |
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Extensive work with surgeons, anesthesiologists, and nurses to develop effective relationships and a collaborative spirit among these groups |
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Focuses on nursing staff development and staffing redesign |
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Implemented effective new OR governance processes |
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Mark Ayer, RN, MSVice President
Sullivan Healthcare Consulting Canada Co. |
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More than 35 years of experience in the healthcare environment |
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Proven success in program development and reengineering, strategic planning, implementation, and administration at various organizational levels |
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Supply chain evaluation, standardization of supplies and vendors, and installation of surgical systems |
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Reducing salary cost and operating expense reduction in the OR without compromising the quality of care or surgeon satisfaction |
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John Pittoors, RN, BSN, MSN, CNOR
Vice President
Sullivan Healthcare Consulting Canada Co. |
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Strong clinical expertise and process improvement background |
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Expertise in assessing service utilization, solving clinical and operational issues, and
optimizing perioperative patient flow |
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Proven track record in surgical service management implementing best practice models
within complex tertiary care hospital settings and community hospitals
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Additional areas of expertise include project management, administrative leadership
development, and team mentoring |
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National Certification of Perioperative Nursing |
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Wayne Gray, BSE, MBA, C.H.E., F.H.I.M.S.S.
Vice President
Sullivan Healthcare Consulting Canada Co. |
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Expertise in surgical scheduling, benchmarking, and information systems consulting services |
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More than 20 years of healthcare management and information systems experience |
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Member (Diplomate) of the American College of Healthcare Executives |
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Fellow of the Healthcare Information Management System Society |
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Senior Member of the Healthcare Financial Management System Society |
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