Randy Heiser, BA, MAPresident and Chief Executive Officer |
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Active hospital consultant since 1983
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Surgery Consultant since 1992 |
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Developed five unique comparative data/benchmark programs
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Areas of expertise are Scheduling and Resource Utilization
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Worked in over 600 surgery programs in the U.S., Canada, Europe, Asia, and South America |
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Nancy MacLeod, MBA
Chief Operating Officer |
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Twenty-five years of healthcare experience |
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Expertise includes perioperative governance and leadership redesign and implementation and pre- and postoperative design and implementation |
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Developed and implemented waitlist management programs |
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Designed and led initiatives to improve patient access to provincial healthcare systems and individual organizations |
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Bill Bailey, BBAVice President |
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Over 20 years of perioperative knowledge and experience
in both clinical and managerial positions |
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Specializes in OR and materials management, sterile processing, OR scheduling, and information systems
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Developed numerous assessment and implementation methodology for: |
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OR materials logistics
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SPD and materials staff/management development |
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Material inventory and cost control |
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SPD operational effectiveness
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Candace Bolt, BSN, MBAVice President |
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25 years of professional experience in the healthcare environment |
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Held interim and implementation management positions in more than 50 academic and community medical centers |
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Extensive work with surgeons, anesthesiologists, and nurses to develop effective relationships and a collaborative spirit among these groups |
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Focuses on nursing staff development and staffing redesign |
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Implemented effective new OR governance processes |
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Mark Ayer, RN, MS
Vice President |
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More than 35 years of experience in the healthcare environment |
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Proven success in program development and reengineering, strategic planning, implementation, and administration at various organizational levels |
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Supply chain evaluation, standardization of supplies and vendors, and installation of surgical systems |
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Reducing salary cost and operating expense reduction in the OR without compromising the quality of care or surgeon satisfaction |
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Sonjalee Emery Robinson, Ph.D., MHA/MBA, BSN
Senior Vice President |
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Twenty-five years of experience in the healthcare field |
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Identified and directed large revenue-enhancement projects for major medical centers and teaching facilities |
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Directed the management of several large profit centers and improved financial metrics, including utilization, revenues, margins, and cash collection |
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Conducted qualitative assessments of operational plans and assisted clients in the evaluation, selection, and ongoing management of contracts |
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John Pittoors, RN, BSN, MSN, CNOR
Vice President |
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Strong clinical expertise and process improvement background |
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Expertise in assessing service utilization, solving clinical and operational issues, and
optimizing perioperative patient flow |
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Proven track record in surgical service management implementing best practice models
within complex tertiary care hospital settings and community hospitals
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Additional areas of expertise include project management, administrative leadership
development, and team mentoring |
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National Certification of Perioperative Nursing |
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